How to change my, my team's, and my company's contact details (as a provider of goods and services) in 360

Owned by Rob Wade
Last updated: May 15, 2023 by Asfand Khan
2 min read

360 allows each provider of goods and services to have:

  • Multiple accounts (so large organisations and franchises can keep information isolated and secure)
  • Multiple users in each account (so colleagues can collaborate when responding to a request)

It's quite common for businesses to change their name and/or contact personnel and it's better for all involved if communications between buyers and providers continue without interruption, so:

  1. We recommend adjusting your contact details rather than registering again
  2. New registrants are encouraged to request access if their business is already registered (360 sends emails so colleagues can approve the request)

Step-by-step guide

To change your company and staff contact details:

  1. Sign-in to https://360providers.apetsoftware.com.au/ as an Admin User (the first user registered)
  2. To update your company details:
    1. Click Entity
    2. Click Edit

    3. Alter any or all of the details

      The ABN must be verified with the Australian Business Register.  Once verified, the Legal Entity Name and ACN cannot be edited.

      The combination of Legal Entity Name and Team Name must be unique within 360.

    4. Click Save
  3. To add your colleagues to your account:
    1. Click Staff & Contractors
    2. Click Add New

    3. Invent a username for your colleague

      The username must be unique within 360.  Their email address is a good option because it's unlikely to be in 360 already.

    4. Enter your colleague's:
      1. First Name
      2. Last Name
      3. Email
      4. Phone (mobile preferred)
    5. Enter and confirm their new password
    6. Click Save
    7. Inform them of their new sign-in details (and suggest they change their password)
  4. To update your staff contact details:
    1. Click on Staff & Contractors
    2. Click on Edit against the desired staff member record
    3. Alter any or all of their details
    4. Click Save


About 360's Messaging System

  • Emails are sent from 360 to users' email addresses
  • The emails are also CC'd to the providers' business email address.
  • Emails are sent at various points in the procurement cycle (such as when request closing dates are approaching and addenda are issued) but only if the buyers' configuration settings allow the messages to be sent.
  • Dates and times specified in the emails are usually in the buyers' time zone.  If there is any confusion, please sign-in to 360 where the time-zone is clearly indicated.


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