How to withdraw a published request (ATM, RFT, RFQ, RFx) in 360

Sometimes errors occur resulting in approaches to market being released in error.

Step-by-step guide

To withdraw a request:

  1. Sign-in to https://360users.apetsoftware.com.au/ as the Request Manager
  2. From the main menu, click Requests
  3. If using the new look:
    1. Click Open / Pending / In Late Submission Period
    2. Click Manage against the desired request
    3. From the actions menu, click Withdraw Request
  4. If using the old look:
    1. Select the request from the list
    2. Click Withdraw
  5. Type 'withdraw' in a text-box

    Note:

    Make sure you're withdrawing the correct request because this action cannot be undone without technical support and
    the "fixing data entered erroneously" fee will apply to recover deleted responses.

  6. Click Confirm

Once withdrawn, the providers that were registered for this request will be notified and their responses deleted.


Releasing a request in prematurely and withdrawing it may give some providers an unfair advantage once the request is re-published



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