Depending on the request, the penultimate final step for a request manager is to finalise the evaluation and award the winners. The options at this points are:
- Record the winning price and justification
- Send congratulations and commisserations messages
- Assign providers to panels
360 automatically associates the winners with the buyer's organisation - see How to associate a provider with your organisation within the 360 buyers' portal.
Step-by-step guide
To finalise a request:
- Sign-in to https://360users.apetsoftware.com.au/ as a Request Manager
- Find the request in the Requests → Closed list and open its Request Dashboard
- From the Request Dashboard, select Actions → Finalise Request (award)
- Select the Awardees (if any)
- Select a Reason for the decision (such as Value for Money)
- Enter the Winning Price
- Enter Internal Comments - comments for internal reporting only
- Optionally, select Lock Request to ensure that no further changes will be made to the evalation scores
- Optionally, select Email Providers to use 360 notification service to send congratulations and commisserations messages
- Enter External Comments if emailing providers
- If appropriate for policy reasons (especially for category-based panel establishment requests):
- Click Add Selected to Panels
- Select the applicable Panels (noting that all of the selected providers will be added to all of the selected panels)
- Click either:
- Add as Assocated Provider (to add them to the panels and associate the provider)
- Add as Preferred Provider (to add them to the panels and associate the provider as a preferred provider)
- Click Back
- Click Award Request
At this point the request moves out of the For Evaluation list on the buyers' portal and out of the Favourites list on the providers' portal.
If award approval is necessary (ADCOM extension), an approval workflow must be completed which requires seeking approval and the approver signing-in to grant approval.
If no awardees are selected, there is an option to send a commisseration email to all respondents.
To view the email templates, visit the Settiings → Email Templates page.
Related articles
- What are the key terms in 360? (definitions/lexicon)
- How to evaluate a request in 360
- How to associate a provider with your organisation within the 360 buyers' portal