For public requests, 360 has three main outreach features:
- Subscription Filters can be created for free so that an email is sent to each provider based on their preferences
- The ☆ Advertised ☆ option promotes requests (Only available ADCOM licence holders free of charge).
- Providers can browse the Public Buyers list (Free of charge for all licence holders)
For invitation-only requests, once published:
- Invitees receive an email created using the Published - Invitation email template
- The request automatically appears in the provider's Favourites list
This article describes how to configure the request to trigger subscription filters.
Step-by-step guide
To categorise our request for outreach:
- Sign-in to https://360users.apetsoftware.com.au/ as the Request Manager
- From the main menu, click Requests
- If using the new look:
- Click Drafts
- Click Configure against the desired request
- Click either:
- Request Info (Old Look)
- Request Dashboard (New Look)
- If using the old look:
- Select the request from the list
Click on the Categorisation icon
The Request Categorisation page will display with advice:How Categories and Subscription Filters Work (advice when categorising)
Subscription notifications are sent for public requests with a Product/Service or a Trade/Skill.
Filter results will match if a Product/Service or a Trade/Skill matches and each of the other categories matches the subscriber's filter.This advice mirrors similar advice given to providers when they create their subscription filters:
How Categories and Subscription Filters Work (advice when subscribing)
Filter results will match if a Product/Service or a Trade/Skill matches and one of each of the other categories matches the filter.
Note: to keep notifications as targeted as possible, 360 will not send a message if there is no Product/Service and no Trade/Skill.Click on the Request Type and Price Brackets tile (optional) and:
- Understand that most subscribers select (any) for these options
- Choose a Request Type (some subscribers are only interested in specific request types)
- Choose indicative prices (some subscribers are only interested in work that suits the scale of their business)
- Click Back
- Click on the Products and Services tile (recommended) and:
- Understand that this list has been designed to contain broad categories with groups with a specific focus on the types of work that local government councils need contractors to perform
- Choose products and services that the request is seeking to procure (or contact support@simplylogical.net if a new product/service is required)
- Click Back
- Click on the Regions and Locations tile (recommended) and:
- Understand that most providers have selected all the areas that they are willing to operate in
- Choose Region/location that the work is required in (or contact support@simplylogical.net if a new region/location is required)
- Click Back
- Click on the Trades and Skills tile (recommended) and:
- Understand that this is a list published by the Department of Home Affairs and is intended to be used to reach small businesses, labour-hire firms, and sole traders
- Choose the categories as appropriate
- Click Back
- Select All Done (required)
- Select ☆ Advertised ☆ (recommended)
Maximising Outreach Effectiveness
The Outreach Information Tile Indicates the number of subscription filters that will be triggered. Through experimentation, you will see that it is most important to select:
- Products and Services
- Regions and Locations
Related articles
- What are the key terms in 360? (definitions/lexicon)
- How to change my subscription filter (notification) preferences in 360