How to send messages (addenda and errata) to all providers from the 360 internal portal

Owned by Asfand Khan
Last updated: Dec 14, 2023
1 min read

Good procurement practice ensures that each provider has equal access to information about a request.  360 supports this by providing an easy option to issue addenda and errata without the request manager needing to know who is registered their interest in the request.

Step-by-step guide

To send a message to all registered providers:

  1. Sign-in to https://360users.apetsoftware.com.au/ as the Request Manager
  2. From the main menu, Click on Requests
  3. If using the new look:
    1. Click Open / Pending / In Late Submission Period
    2. Click Manage against the desired request
    3. Click Request Dashboard (New Look)
      1. Click Addenda
  4. If using the old look:
    1. Select the request from the list
    2. Click on the    icon
  5. Click New Addendum
  6. Enter:
    1. Summary

    2. Details

    3. Click Add File to send a document(s) with this message

      Addenda cannot be edited or deleted once issued.

    4. Notes (optional)
  7. Click Issue Addendum

At this point, 360 will send emails to all providers and disallow submissions from providers who have not acknowledged that they have read the message. 
The message is also recorded in the message log.  See - How to view all the messages sent to the providers 

Emails will be sent to all the providers who have registered for the request - one email for each user.

Emails will also be CC'd to the provider's business email address.

The providers cannot submit until they have acknowledged that they have read each message.


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