How to deactivate staff records (users) in the 360 internal portal

Owned by Asfand Khan
Last updated: Dec 14, 2023
1 min read

Because user records can be created in error, 360 has two different ways to revoke a user's access:

  1. Deactivate - for when staff leave
  2. Delete - for when a user has been created in error. Contact the technical support team to delete the user record

Step-by-step guide

To deactivate a User:

  1. Sign-in to https://360users.apetsoftware.com.au/ as the Boss User
  2. From the main-menu, click Settings
  3. Click Staff and Contractors
  4. Click Edit against the desired user from the list
  5. Set Is Deactivated? option to Yes to deactivate the selected user's account
  6. Click Save

At this point, the user account will be deactivated from 360 and the user will not be able to login or recover their password


Please note:

  • Only the Boss can manage users
  • A user account can be re-activated again by setting Is Deactivated? option to No
  • Deleting a User effectively deletes the data that they created previously - requests, evaluations, etc. are affected
  • A deleted user can be restored by the technical support team (which will effectively restore the affected data)


Terms of use

Visitors who are not part of the intended audience (as specified on this space's overview page) may not access this content.
If you are accessing content for which you are not the intended audience you may not use it for any purpose.
As private content can be published in error, if in doubt, you are not the intended audience.
Copyright © - Sharrowlane Pty Ltd